Refund policy

At Senza, each item is carefully curated and quality-checked before being shipped.

For this reason, we do not offer exchanges or refunds once an order has been placed and delivered.

We kindly encourage you to review all product details, images, and descriptions carefully before completing your purchase.

Important Notes

• All sales are final.

• We do not accept returns, exchanges, or refunds for change of mind, sizing, color preference, or personal taste.

• Orders cannot be modified or canceled once confirmed.

Damaged or Incorrect Items

In the rare event that you receive an item that is damaged or incorrect, please contact us within 24 hours of delivery with clear photos, and our team will review the case accordingly.

Customer Support

If you have any questions before placing your order, our support team is always available to assist you and help you make the right choice.

Senza — Elegance without limits.